Services
Defect triage for UK banks, fintechs and regulated firms
In short
A working triage process: severity, ownership, SLA and a defect that actually closes. You need it when your defect backlog grows faster than it shrinks. Triage cadence, severity model, dashboards and a clear close-out criterion.
What defect triage actually is
A working triage process: severity, ownership, SLA and a defect that actually closes.
When you need it
When your defect backlog grows faster than it shrinks.
What Forth delivers
Triage cadence, severity model, dashboards and a clear close-out criterion.
The pitfall we don't repeat
Every defect ranked P2 because nobody wants the on-call.
How we engage
Fixed-scope discovery, a 30-day pilot against a real workload, and a continuation engagement with named UK-based engineers. Every artefact is version-controlled and ready for second-line review.
Frequently asked questions
Do you deliver defect triage as a managed service?
Yes. We can run defect triage as a one-off engagement, as part of a programme, or as a continuous managed service with monthly reporting.
Can you work alongside our in-house team?
Yes — most engagements augment an existing team. We work to your tooling, your standards and your release process, not ours.
What evidence do you produce for our auditors?
Every engagement produces traceable evidence: scenarios mapped to requirements or controls, run logs, defect history and a sign-off pack your second line can use without rework.
How fast can you start?
Most defect triage engagements start within 2-4 weeks of a signed SoW, faster if there's an existing supplier framework in place.
Related
- UAT testing for UK banks, fintechs and regulated firms
- SIT testing for UK banks, fintechs and regulated firms
- Regression testing for UK banks, fintechs and regulated firms
- Performance testing for UK banks, fintechs and regulated firms
- Load testing for UK banks, fintechs and regulated firms
- Soak testing for UK banks, fintechs and regulated firms