Angus Tipper Hire · GoMuc · Live within 2 weeks of onboarding
↑35%
DRIVER UTILISATION
−42%
EMPTY MILEAGE
↑£18k
MONTHLY REVENUE
0
PHONE-DISPATCH HOURS
THE CHALLENGE
- Drivers were finishing runs and returning to yard empty — burning fuel and hours.
- The office spent the back half of every day on the phone trying to line up the next load.
- No visibility on driver utilisation meant fleet decisions were made on gut feel.
THE SOLUTION
- Joined the GoMuc driver network with live availability published from the dispatch screen.
- AI matching engine surfaced backload jobs within a 15-mile radius of each drop-off.
- Auto-generated PODs and invoices flowed straight into the existing Sage setup.
"Before GoMuc I'd finish a run and drive empty to the yard. Now the next job is already lined up before I tip. My weekly miles are up and my empty running is way down."
OPERATOR QUESTIONS
How this actually works day to day
How does a driver actually see a backload?+
Availability is published from the dispatch screen as the driver approaches the drop. Matching jobs within a 15-mile radius of the tip point appear on the driver's phone, and the driver accepts or declines with one tap.
Does the driver have to accept every job the system offers?+
No. Every match is a suggestion. Drivers and the office can decline, set radius limits, block certain sites or customers, and pause availability for shift-end or maintenance.
How is the work priced when it comes off the network?+
Rates are set by the fleet, not the platform. Minimum rates per tonne and per mile are configured up front, and jobs below those thresholds never reach the driver.
What did the office team do with the reclaimed dispatch hours?+
The afternoon phone shift disappeared entirely. That time moved into customer account work and maintenance scheduling — the fleet grew revenue by around £18k a month without adding an administrator.
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