Caledonian Contractors · GoMuc + NoPrint · Pilot to full rollout in 6 weeks
<2hr
MEDIAN MATCH TIME
−80%
PLANT-HIRE ADMIN
17→3
DAYS TO INVOICE
0
LOST DOCKETS
THE CHALLENGE
- Site managers were spending two to three hours a day ringing yards to source Hiabs, grab lorries and skips.
- Quotes came back by text, WhatsApp and email — impossible to compare side-by-side.
- Paper dockets routinely went missing between site and the office, delaying invoicing by an average of 17 days.
THE SOLUTION
- Onboarded the operations team and three foremen onto GoMuc to post jobs to a live network of verified suppliers and drivers.
- Deployed the NoPrint docket system on every site, capturing signed dockets, weights and WTNs on mobile at source.
- Wired the live job and docket data into Xero so invoices generate the moment a delivery is signed off.
"I posted a skip run at 7am and had a driver on site by 9:15. No phone calls, no chasing. That's just how it should work."
OPERATOR QUESTIONS
How this actually works day to day
How long did it take before site managers stopped ringing yards?+
Foremen were posting live jobs on GoMuc within the first week of the pilot. The ringaround stopped being the default habit by week three, and by the end of the six-week rollout every plant and muckaway request went through the platform first.
Did the site teams need training to use the docket system?+
No classroom sessions. NoPrint runs on the phone the operative already carries — capture the weight, take the signature, done. Each site had a 20-minute toolbox talk and a supervisor shadowing the first day of dockets.
What happens if a supplier or driver is not on the network yet?+
Existing suppliers are onboarded alongside the contractor, so preferred yards stay in the mix. The job posts to both the contractor's own supplier list and the wider verified network, and whichever responds first with an acceptable price wins the work.
How did invoicing drop from 17 days to 3?+
Because the signed docket is the invoice trigger. As soon as a delivery is signed off on site, the weight, ticket and WTN land in Xero — there is no paper to be found, keyed in or queried.
Is there still a way to override the system on a difficult job?+
Yes. Operators can price manually, direct-award to a known supplier, or bypass matching entirely. The automation is there to remove the phone calls, not to take the decision off the person responsible for the site.
MORE CASE STUDIES
OWNER-DRIVER FLEET // Forfar, Angus
Killing dead mileage: how a tipper fleet turned empty runs into billed hours.
An Angus-based owner-driver operation joined the GoMuc supply network to fill empty backloads, lifting weekly utilisation by more than a third.
COMMERCIAL LANDSCAPING // Newbridge, West Lothian
From spreadsheets to a single operational backbone: a landscaping firm gets its evenings back.
A West Lothian landscaping contractor moved quoting, scheduling and dockets onto Landscape Flow — and stopped running the business on WhatsApp.