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COMMERCIAL LANDSCAPING// Newbridge, West Lothian// 28 staff · £3.1m turnover

From spreadsheets to a single operational backbone: a landscaping firm gets its evenings back.

Lothian Landscapes · Landscape Flow + NoPrint · Full operational rollout in 8 weeks

−70%

QUOTE TURNAROUND

QUOTES SENT PER WEEK

+9pts

GROSS MARGIN

0

WHITEBOARDS LEFT

THE CHALLENGE

  • Quoting was happening on evenings and weekends, with the owner pricing every job manually.
  • Crew schedules lived on a whiteboard and were rebuilt by phone every time a job slipped.
  • Subcontractor and material costs were captured weeks after the fact, killing job-level profitability data.

THE SOLUTION

  • Landscape Flow took over quoting, scheduling and crew dispatch from a single mobile-first system.
  • AI-assisted take-off pulled quantities from drawings and site photos, cutting quote time by 70%.
  • Live job cost capture (labour, plant, materials) gave the owner real margin per job for the first time.

"I used to quote in the evenings after the kids were in bed. Now quotes go out the same afternoon and I actually know which jobs make money."

Iain FergusonManaging Director, Lothian Landscapes

OPERATOR QUESTIONS

How this actually works day to day

Does the AI take-off actually price the job, or just measure it?+

It measures. Quantities are pulled from drawings and site photos and dropped into the estimate; rates, margins and allowances stay with the estimator. The owner still signs off every quote before it leaves the system.

What happened to the whiteboard schedule?+

Crew scheduling moved into Landscape Flow, so a slipped job re-flows to the affected crews only, and every foreman sees the change on their phone instead of waiting for a phone call.

How is job-level margin calculated?+

Labour hours, plant time, subcontractor invoices and material deliveries are captured against the job as they happen, so the margin figure is live rather than a month-end reconstruction.

Did the crews resist moving off WhatsApp?+

The rollout kept WhatsApp running for the first three weeks in parallel. Once crews saw job packs, dockets and photos in one place with no scrolling, the group chats emptied out on their own.

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