MOVES, TRANSPORT & FIELD OPERATIONS

MOVVI case study: dispatch, tracking and proof on one job record

MOVVI puts booking, dispatch, live progress and proof of delivery on one job record, so the office stops phoning drivers to find out where the work is.

Measured results

1
JOB RECORD END TO END
Live
PROGRESS VISIBILITY
Mobile
PROOF CAPTURE
Same day
BOOKING TO DISPATCH

How a job runs, end to end

Every stage below is a real handover in the business. MOVVI removes the phone calls and the re-keying between them.

  1. 01

    Take the booking

    Job captured once with addresses, access notes, timings and pricing attached.

    BOOKING FORM

  2. 02

    Dispatch to the crew

    Work allocated against real availability and pushed to the crew's phone.

    DISPATCH BOARD

  3. 03

    Run the job live

    Status updates from the crew replace the office ringing round for progress.

    MOBILE APP

  4. 04

    Capture proof

    Photos, signatures and notes attached to the job as it happens.

    POD CAPTURE

  5. 05

    Invoice and review

    Completed jobs feed billing and give the owner utilisation and profitability by crew.

    ACCOUNTS · DASHBOARDS

MOVVI process: Take the booking → Dispatch to the crew → Run the job live → Capture proof → Invoice and review.

What changes

BEFORE

  • Bookings scattered across email, phone notes and a diary.
  • Office ringing crews for progress updates.
  • Disputes with no photos or signature to point at.
  • Utilisation guessed rather than measured.

AFTER

  • One job record from enquiry to invoice.
  • Live status without a phone call.
  • Proof attached to the job automatically.
  • Utilisation and profitability by crew and week.

Where it runs

The same platform, shown in the places our clients actually operate.

Edinburgh

CITY-CENTRE ACCESS AND TIMED WINDOWS

Access notes, permit windows and parking constraints travel with the job to the crew's phone, which is where most city-centre time is lost.

Glasgow

MULTI-CREW DAYS ACROSS THE CITY

Dispatch balances several crews across a working day and re-allocates when a job overruns, without the office rebuilding the plan on paper.

Dundee

SMALLER FLEETS AND OWNER-OPERATORS

Lighter operations run the same booking-to-proof flow without an office team, using the mobile app as the whole system.

Questions operators ask

Does MOVVI suit a small fleet?

Yes. Owner-operators run the full booking, dispatch and proof flow from the mobile app alone; the office tooling only matters once there are crews to co-ordinate.

What counts as proof of delivery?

Photos, signature and time-stamped notes attached to the job record, so a dispute is settled from the job rather than from memory.

Can it work alongside our accounts package?

Completed jobs feed billing into the accounts system already in use rather than replacing it.

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