AI Systems
Custom Copilots: production AI systems built in the UK
In short
Domain-specific copilots that sit on your data and answer the questions your team asks every day — grounded, sourced and safe to deploy. Bespoke copilots — private, branded, permissioned — trained on your SOPs, contracts, tickets, product data and internal wikis, with retrieval-augmented generation and enforced source citations.
What Forth Systems means by custom copilots
Bespoke copilots — private, branded, permissioned — trained on your SOPs, contracts, tickets, product data and internal wikis, with retrieval-augmented generation and enforced source citations.
Why UK operators are buying custom copilots in 2026
General-purpose ChatGPT can't see your data. Custom copilots do — turning your best expert's tacit knowledge into an always-available assistant every new hire can use from day one.
Workflows we automate
Sales enablement, engineering handbook Q&A, HR policy queries, customer support draft-reply, contract Q&A, product help, internal onboarding, compliance lookups.
The stack we build on
Retrieval on pgvector or Pinecone, LLMs from OpenAI / Anthropic / Google or private Llama and Mistral models, with SSO via Google Workspace, Microsoft 365 or Okta and per-user permissioning.
Real custom copilots use cases
• A sales copilot that answers 'do we support X?' from real product docs, with quotable citations for the customer. • An engineering copilot trained on runbooks and post-mortems that draft-answers Slack help-desk questions. • An HR copilot that answers policy questions from the current handbook — never a stale PDF from three years ago. • A support copilot that drafts replies to tier-1 tickets in your voice, with sources attached for the agent to verify. • A contract copilot that lets deal teams ask 'have we ever agreed to this clause?' across the full contract archive.
Outcomes to expect
Ramp time for new hires drops from months to weeks, tier-1 support hours drop 30–50%, and your best experts stop being bottlenecks for the same repeat questions.
Pricing
£499 AI Ops Audit to scope the knowledge base and permissions. £2,500 Sprint to deploy the first copilot. £6,000/month embedded for continuous expansion.
Timeline
First internal copilot live in two weeks. A full multi-domain copilot with SSO, permissions and evaluation typically ships in 6–10 weeks.
How we engage
Every custom copilots engagement starts with our £499 fixed-price AI Ops Audit. That produces a scored, costed 30/60/90 day plan you own — whether you build with us or not. If you proceed, we ship the first production system in a two-week £2,500 Sprint, then continue on a rolling £6,000/month embedded build partnership. Delivered from Edinburgh, UK, with named engineers — never an offshore pool.
Frequently asked questions
How much does custom copilots cost with Forth Systems?
£499 AI Ops Audit to scope the knowledge base and permissions. £2,500 Sprint to deploy the first copilot. £6,000/month embedded for continuous expansion. All pricing is exclusive of VAT. Larger multi-workflow programmes are scoped from a Sprint outcome.
How long until custom copilots is live in production?
First internal copilot live in two weeks. A full multi-domain copilot with SSO, permissions and evaluation typically ships in 6–10 weeks.
Who owns the custom copilots code and data?
You do. Every custom copilots system we build is deployed into your cloud accounts, on your infrastructure, with source code in your repository. No lock-in, no black boxes.
Do you build custom copilots for regulated UK industries?
Yes — we deliver into FCA-regulated firms, NHS boards, councils and other regulated operators, with human-in-the-loop controls, immutable audit trails and DPA / DPIA support built in from day one.
Can Forth Systems integrate custom copilots with our existing tools?
Yes. Every custom copilots system we build is designed to live inside the stack you already run — Retrieval on pgvector or Pinecone, LLMs from OpenAI / Anthropic / Google or private Llama and Mistral models, with SSO via Google Workspace and beyond.
Where is Forth Systems based?
Forth Systems is an Edinburgh-based AI systems and automation company. We serve clients across Edinburgh, Glasgow, Aberdeen, Dundee, London, Manchester, Leeds, Bristol, Birmingham and the whole of the UK — mostly remote delivery with on-site presence for discovery and go-live.
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