AI Systems
Voice AI: production AI systems built in the UK
In short
Voice AI for inbound reception, triage, follow-up and outbound calling — trained on your business, deployed on your numbers, handed to a human when it matters. Production voice agents that answer your phone, qualify inbound calls, book appointments, chase quotes and place structured outbound calls — with call recording, transcription and CRM logging.
What Forth Systems means by voice ai
Production voice agents that answer your phone, qualify inbound calls, book appointments, chase quotes and place structured outbound calls — with call recording, transcription and CRM logging.
Why UK operators are buying voice ai in 2026
Most UK SMEs miss 20–30% of inbound calls, and every missed call is a lost lead or a frustrated customer. Voice AI answers every call, 24/7, and hands the important ones to a real human.
Workflows we automate
Inbound reception and triage, appointment booking, quote follow-up, appointment reminders, satisfaction surveys, first-line customer support, out-of-hours cover.
The stack we build on
OpenAI Realtime API, ElevenLabs, Deepgram, Twilio, LiveKit and Vapi, integrated to HubSpot, Salesforce, Pipedrive, Zoho, Calendly, Google Calendar and your telephony provider.
Real voice ai use cases
• 24/7 inbound reception that qualifies calls, books meetings and only forwards genuine emergencies. • Automated quote follow-up — calling every prospect 3 days after a quote goes out and logging outcomes in HubSpot. • Appointment reminders and rebooking for clinics, dentists, garages and trades — replacing missed-appointment losses. • First-line customer support that resolves password resets, order status and appointment changes without a human. • Outbound satisfaction surveys after service delivery, with structured results back into your CRM.
Outcomes to expect
0% missed inbound calls, 24/7 cover, and typically a 30–50% increase in booked appointments from the same inbound volume.
Pricing
£499 AI Ops Audit to map your call flows. £2,500 Sprint to deploy the first voice agent on your number. £6,000/month embedded for continuous expansion.
Timeline
First inbound voice agent live in two weeks. Full inbound + outbound coverage across sales, service and reception typically ships in 4–8 weeks.
How we engage
Every voice ai engagement starts with our £499 fixed-price AI Ops Audit. That produces a scored, costed 30/60/90 day plan you own — whether you build with us or not. If you proceed, we ship the first production system in a two-week £2,500 Sprint, then continue on a rolling £6,000/month embedded build partnership. Delivered from Edinburgh, UK, with named engineers — never an offshore pool.
Frequently asked questions
How much does voice ai cost with Forth Systems?
£499 AI Ops Audit to map your call flows. £2,500 Sprint to deploy the first voice agent on your number. £6,000/month embedded for continuous expansion. All pricing is exclusive of VAT. Larger multi-workflow programmes are scoped from a Sprint outcome.
How long until voice ai is live in production?
First inbound voice agent live in two weeks. Full inbound + outbound coverage across sales, service and reception typically ships in 4–8 weeks.
Who owns the voice ai code and data?
You do. Every voice ai system we build is deployed into your cloud accounts, on your infrastructure, with source code in your repository. No lock-in, no black boxes.
Do you build voice ai for regulated UK industries?
Yes — we deliver into FCA-regulated firms, NHS boards, councils and other regulated operators, with human-in-the-loop controls, immutable audit trails and DPA / DPIA support built in from day one.
Can Forth Systems integrate voice ai with our existing tools?
Yes. Every voice ai system we build is designed to live inside the stack you already run — OpenAI Realtime API, ElevenLabs, Deepgram and beyond.
Where is Forth Systems based?
Forth Systems is an Edinburgh-based AI systems and automation company. We serve clients across Edinburgh, Glasgow, Aberdeen, Dundee, London, Manchester, Leeds, Bristol, Birmingham and the whole of the UK — mostly remote delivery with on-site presence for discovery and go-live.
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